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Most companies want automated planning software for one of the following reasons: to simplify their plan development efforts (i.e., templates), to speed their plan development efforts, to simplify and consolidate their maintenance efforts, or to distribute their maintenance efforts to the end-user business proponents. Each of these reasons at first seems sound. However, actual experience across a large number of different planning packages and a large number of different companies of different types and sizes reveals a disturbing trend of repeating problems.
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