Inductees - Vendor Practitioner Category

Vendor Practitioner Category
Individuals who are employed by business continuity product or service providers and who have made outstanding contributions to the business continuity planning field

2005: Kathleen Lucey
2004: Andrew Hiles
2003: Belinda Wilson
2003: Larry Kalmis
2002: Ted Brown
2001: Brent Woodworth
2000: John Nevola
1999: Pat Moore
1998: Ed Devlin

Kathleen Lucey, FBCI, has more than 25 years of experience in information security and business continuity planning in a wide variety of industries. She is a Fellow of the Business Continuity Institute and was named Business Continuity Practitioner of the Year in 1998 by IBM, in recognition of the business continuity program she developed during a five-year period at a multi-national pharmaceutical and chemical manufacturing firm. Lucey founded Montague Technology Management Inc. in 1996. the company specializes in all aspects of risk management, including risk identification, avoidance and mitigation, information security and continuity planning for the protection and continuous operation of critical business functions and information technology services, as well as reliability engineering for building and support systems. She has designed and delivered projects all over the United States, including nationwide projects, as well as in Europe, Southeast Asia, Canada and Mexico.

Andrew Hiles, FBCI, is a founder and, currently, managing director of Kingswell, a full-service business continuity consultancy and educational services firm based in England. He is a founding Fellow of the Business Continuity Institute and founder and chairman of the first international user group in business continuity. Hiles has published numerous books, lectured internationally and is a member of Contingency Planning Management’s Editorial Advisory Board.


Belinda Wilson
Worldwide Director of
Business Continuity
Hewlett-Packard
INDUCTED 2003

Belinda Wilson is a CBCP and is responsible for leading and managing the business continuity program at Hewlett-Packard, which consists of multiple business units within technology and services and aims to provide an integrated, end-to-end solution to meet availability, recovery and continuity objectives. She has served the business continuity needs of HP's customers since 1988. During that time, Ms. Wilson has performed a number of tasks, including: business continuity assessments, business continuity workshops, recovery and continuity strategies, business impact analyses, disaster mitigation reviews, plan rehearsals and business continuity/disaster recovery plan reviews. She was heavily involved in the contingency planning efforts for HP Corporate located in Palo Alto, CA.


Larry Kalmis
Eagle Rock Alliance

Mr. Kalmis is an internationally recognized hands-on business continuity professional with a proven record of accomplishments, including managing successful recoveries from major business disruptions. He has been a senior executive with responsibilities for the development and operation of several highly successful corporate business continuity and data security organizations. A former Chairman of the Business Continuity Institute, he also served as Vice Chair and Chair of the BCI Executive Committee. Mr. Kalmis was elected, in 2003, to the CPM Hall of Fame. A former member of the CPM Editorial Advisory Board, he is a frequent presenter at domestic and international conferences. Mr. Kalmis is currently a Senior Consultant with Eagle Rock Alliance.


Ted Brown
Vice President
Strohl Systems
King of Prussia, PA
INDUCTED 2002

Edward “Ted” Brown is a recognized business continuity industry leader whose efforts have increased BCP’s visibility nationally and globally. As IBM BCRS’s first sales executive, Brown led its growth from zero revenue in 1989 to hundreds of millions in 1998, when he left to become a vice president at Strohl Systems.

Ted has handled an estimated 10,000 hot site contracts and is the world’s foremost expert on hot site negotiations. He is actively attempting to persuade security managers, CIOs, continuity planners, and risk managers to work together to develop the big picture of BCP in companies and organizations.


Brent Woodworth
IBM Crisis Response Team
Woodland Hills, CA
INDUCTED 2001

Brent Woodworth's tireless efforts in the development and implementation of disaster preparedness, mitigation, response, and recovery programs are unmatched. Mr. Woodworth has touched the lives of thousands of individuals throughout the world. He has responded without hesitation to help the victims of natural and man-made disasters while developing programs and disaster resistant techniques to protect populations from future tragedy.

Brent's support and interest in helping those in need began many years ago. As an active volunteer with the Red Cross and the Disaster Communications Service he spent many evenings and weekends working on disaster preparedness activities and responding to those in need. Upon joining IBM in 1976, Brent began focusing on the services IBM could provide its customers.
As a director of marketing, Brent worked on the development and implementation of services designed to support data processing functions in the event of a disaster. Brent realized that focusing on just one key function within a customer's business could not insure the survival of the business or protect employee welfare. Brent took on the challenge of developing a business operation designed to support all facets of a customer's business in the event of a crisis, including employees, their families, and the communities in which they live.

Brent built a team of professionals and business partners dedicated to providing disaster preparedness, mitigation, response, and recovery services anytime and anywhere they were needed. In January 1994, Brent and his team responded to the Northridge, California earthquake. Despite extensive damage in their own homes, Brent and his team began working with impacted business customers just a few hours after the earthquake struck. The team helped multiple businesses rebuild and recover with minimal loss.

Since the Northridge earthquake, Brent and his team have responded to over 70 major disasters worldwide. These efforts have included: The Oklahoma City Bombing, The North Dakota and Midwest floods, Tornadoes, Hurricanes, Ice storms, Fires, Civil Unrest, War, Volcanic eruptions, earthquakes in Colombia, Turkey, Greece, Taiwan, and the mudslides in Venezuela. In each case government officials and victims gave glowing praise to Brent and his team for their countless hours of work, dedication and services helping those most in need.

In Colombia, South America, President Pastrana and First Lady Nora Pastrana praised the IBM Crisis Response Team for taking on emergency relief tasks the local government agencies could not effectively handle. Brent was asked to meet with the First Lady and government civil defense, rescue, and military leaders to share with them how the IBM team was able to coordinate the resources needed to feed over 250,000 victims of the Armenia earthquake. The First Lady asked Brent to work with them in developing a long-term mitigation and education strategy for the people of Colombia.

Following the massive earthquake in Turkey, Brent and his team took on the task of receiving, managing, and distributing all medical supplies and drugs that came into the country for disaster relief. The IBM team managed operations in 8 major cites and received supplies from 67 countries in 30 languages. The sustainable systems developed by the IBM team are now the standard for categorizing and managing all medical supplies and drugs throughout Turkey. This system dramatically reduces the time required to get specific drugs to patients in need following a disaster. The Emergency Management Commission for the County and Cities of Los Angeles reviewed the drug classification system Brent developed and voted unanimously to endorse the system expressing their support to the international community.

Recently, the Premier and cabinet of the Government of Taiwan contracted with Brent's team to review Taiwan's complete emergency management infrastructure across all branches of government. Brent will help the government develop and implement disaster preparedness and mitigation programs including the development of disaster resistant communities.

Brent has been a long time supporter of Director James Lee Witt and FEMA. Over five years ago Brent began working with public sector officials in developing public and private partnerships focused on reducing the risk of disasters through sharing resources and skills. In Atlanta/Fulton County, Brent's team worked with Emergency Manager Ellis Stanley to implement a program where the private sector was represented in the County EOC providing city leaders with insight on the needs and capabilities of business owners in time of crisis. Following Hurricane Marilyn, Brent's team helped pull together FEMA management with local government agencies, NGO's and local business leaders to reflect and learn from actions taken in response to the hurricane. One of Brent's team members, John Copenhaver was later asked by Director Witt and President Clinton to accept the position as Region IV FEMA Director which he holds today.

Project Impact made it first major public appearance at the El Nino summit in Santa Monica California. At the summit Brent and the IBM Crisis Response Team were highly visible demonstrating their support for Project Impact in discussions with business and community leaders. Brent presented the virtues of Project Impact to community groups and the international media.

Brent continued to demonstrate his support for the project and was asked by Director Witt to represent the interests of American Business in disaster management by participating on the Ad-hoc Congressional Committee for the development of a national pre-disaster mitigation plan. Brent served with 11 members in drafting a series of national principles and standards for pre-disaster mitigation. Brent's leadership helped the committee to see the merit of FEMA's PROJECT IMPACT plan and it's long-term mitigation benefits. The committee supported this position and recommended to FEMA and Congress that the funds reviewed by the committee be allocated to PROJECT IMPACT.


John Nevola
Manager, Service Delivery
-- North America
IBM Business Continuity
and Recovery Services
Sterling Forest, NY
INDUCTED 2000

A true professional is one who can identify with the human element of the business. John Nevola is by any definition a true professional. As the Manager of Service Delivery for IBM, John has been involved in over 400 recoveries, more than 20,000 test events, and has published numerous articles based on these experiences.

Most recently, during Hurricane Floyd, John led the largest recovery effort in our industry (46 companies, which represented 96 platforms). Not only did he have to contend with the hurricane itself, but with the eventual shutdown of a telecommunications hub in Rochelle Park, NJ. This severely impacted customers up and down the East Coast and as far away as California.

John's distinguished career spans the IT and business continuity industries. He began his data processing career in 1965 and has held a variety of middle management positions in Information Systems before being named site manager of the Systems Support and Operations division in 1982. He retained that position until April 1989, when he accepted the executive position he currently holds in Business Continuity and Recovery Services.

John is a published author and has written articles for such publications as the Disaster Recovery Journal, Crisis Magazine, and National Underwriter. A frequent speaker at various disaster recovery user groups and industry conferences, John has also shared his expertise in this field by being interviewed and widely quoted in such publications as The Wall Street Journal, Computerworld, and The New York Times.

John Nevola is truly an inspiration to all of us who have the privilege and the honor of working with him. John's tremendous contributions to our industry clearly merit the CPM Hall of Fame Award.


Pat Moore
Strohl Systems
King of Prussia, PA
INDUCTED 1999

Pat Moore is unique in the continuity planning industry. She is a pioneer and expert in continuity planning, an evangelist, a connector of people, a font of information, a true educator, and an enthusiastic source of help for all who need it. In 1982, Moore developed the concept of "pre-loss planning for post-loss recovery." That year the rest of the industry was focused on disaster recovery, data center recovery, hotsites, or emergency response/disaster relief. Moore directed her attention to the business owner or risk manager who needed help with organization-wide planning to avoid, mitigate, or recover quickly from an array of potential interruptions to business or service operations.

As founder and director of the Education Division of BMS Catastrophe (BMS CAT) in Fort Worth, Texas in June 1982, Moore developed her own strictly educational curricula and took her program on the road, talking to facility managers, building owners, risk managers, insurance personnel, and disaster recovery and contingency planning personnel about pre-loss recovery planning for the entire organization, not just the data center. Her only product was information and she found a broad, receptive audience.

Sixteen years later, now vice president of Strohl System's Education Division since November 1994, Moore still spends about 90 percent of her time on the road, carrying the message of organization-wide continuity planning to an ever broader audience. Along the way, Moore has amassed an impressive list of credentials. She is a Certified Business Continuity Professional (CBCP) and a Fellow of the Business Continuity Institute (FBCI). She has published and is quoted extensively in periodicals such as Risk Management, Public 78Risk, SURVIVE!, Contingency Planning & Management, International Facilities Management Association Journal, Disaster Resources Guide, and Emergency Preparedness Digest.

Her active memberships include: Chairperson of the Public/Private Partnership Committee of the International Association of Emergency Managers (IAEM), National Fire Protection Association (NFPA) (Disaster Management Committee), American Red Cross, Southeastern Pennsylvania Chapter Emergency Services Advisory Committee, American Hotel & Motel Association Fire Safety Board, International Facility Management Association (IFMA) Subject Matter Expert on Disaster Recovery and Business Continuity Planning, Insurance Loss Executives Association, and the National Emergency Management Association (NEMA) liaison for the Private Sector Committee to Education and Public Affairs. Moore was also the Chairperson of the Education and Standards Council for the Disaster Recovery Institute International from January 1996 - June 1998.

Moore was the first person in the contingency planning industry to promote understanding of the potential to restore and reclaim damaged facilities and contents rather that just replacing them, and trained insurance loss control, claims, and adjusting personnel and contingency planners in these concepts, as well as the discipline of planning to mitigate loss. She was on the original advisory board of the Association of Contingency Planners and helped promote educational programs on contingency planning throughout North America. Moore helped to establish other industry organizations including SURVIVE! in Australia and New Zealand, conducting the first educational program on disaster recovery and business continuity planning ever presented in New Zealand.

She has lectured and trained for organizations that include the International Facilities Management Association, Risk Insurance Management Society, Public Risk Management Association, Federal Emergency Management Agency, US General Services Administration, Disaster Recovery Journal's annual conference, Disaster Recovery Information Exchange Canada, Building Owners & Managers Association, American/Canadian Society for Industrial Security, Society of Fire Protection Engineers, Association of Records Managers & Administrators, Loss Executives Association, Zurich Insurance Company (both Zurich and USA), and SURVIVE! (in the United Kingdom, Australia, and New Zealand), as well as training disaster recovery and business continuity planners and management worldwide within their own organizations. In 1983, she provided BOMA with its first training in writing disaster recovery plans through a regional training program that she conducted for BOMA International across the United States.

A member of the continuity planning industry since 1982, Moore has met thousands of continuity, contingency, emergency response, loss control, recovery, and restoration professionals, collecting contact information so that when someone calls, from anywhere in the world, Moore has just the contact or resource needed. She is a personal repository of information and a tireless seeker of data. People from all over the world call Moore for contacts, statistics, strategies, predictions, history, and details of the continuity industry and, if the information isn't immediately available to her, she will persist in her search until the answer has been found.

More recently, Moore has escalated her support to the public sector, serving as a public/private partnership bridge for a number of organizations as evidenced by her recent appointment to lead the IAEM Public/Private Partnership Committee. In June 1997, for example, she conceived the idea of bringing the leaders of the contingency planning and business continuity planning organizations together with FEMA Director James Lee Witt to help further the public/private partnership effort. Moore acted as facilitator for this meeting, bringing more than 50 business professionals together in Washington D.C. to help raise federal awareness of the planning efforts currently underway in the business community. The resulting information exchange is helping to fuel FEMA's Project Impact, a program to build the public/private partnership needed to create disaster-resistant communities. In December 1997, FEMA selected Moore to be one of only two private sector individuals chosen to help facilitate their first-ever United States Eastern Mitigation Summit.

Throughout her career, Moore's strongest allegiance has been to the standards of the discipline of continuity planning. She has built her reputation on trust. She cares deeply about making a difference in the world's preparedness for adversity and, one article at a time, one seminar at a time, one summit at a time, she continues to spread the word she started back in 1982-pre-loss planning improves post-loss recovery.

Moore always makes time to take calls from people throughout the world needing her particular expertise. Whether speaking to an audience of hundreds or an audience of one, Moore continues to educate her global community about continuity planning, and our global community is better for her efforts.


Ed Devlin
Alpine
Computer
Systems
Woodbridge, VA
INDUCTED 1998
Ed Devlin provided me with the opportunity to enter into this new career in August 1987. Ed's charisma and extensive knowledge was, I believe, critical to the success of Devlin Associates, as well as essential to the fledgling business continuity industry.

Ed is a leading consultant, author, instructor, and speaker in the field of business continuity and business resumption planning. He is a member of the Disaster Recovery Institute International, the Editorial Advisory Board of the Disaster Recovery Journal, and the Private & Public Businesses, Inc. Research & Evaluation Board. Since 1992, he has been a member of the Advisory Board of the National Association of Contingency Planners (ACP). He was also a member of the Advisory Board of the Delaware Valley Disaster Recovery Information Exchange Group (DVDRIEG), prior to it becoming part of the SURVIVE! organization.

During his 25 years in the industry, he has pioneered much of the philosophy, procedures, and phraseology used in the industry today -- and is often referred to as the "Father of Disaster Recovery Planning."

Ed is an executive consultant for Alpine Computer Systems in Woodbridge, VA, where he consults with executives and provides executive presentations for Peak's clients. From 1973, when he co-founded Devlin Associates, to the present time, Mr. Devlin has assisted over a thousand companies world-wide in the development or the enhancement of their business continuity programs.

Ed also introduced the first conference dedicated to business continuity and disaster recovery planning in June of 1977. This became an annual conference that was continued for 16 consecutive years, until June of 1992 when he temporarily retired from full-time employment in order to concentrate his efforts on writing. He has been published widely and has given numerous presentations.

The knowledge I gained by working with Ed helped to improve my skills as a business recovery consultant, as well as improve my documentation skills. While Ed has moved on to his own opportunities, I have advanced my career, now serving as regional director for a prominent industry consulting operation. My success in this industry, as well as the successes of many business recovery professionals, is largely due to Ed's efforts.