Denise Anderson
Vice President Programs and Services
Financial Services Information Sharing and Analysis Center
The Financial Services Sector has long been looked to as the standard for information sharing and Critical Infrastructure protection and resiliency. This session will cover the newly published Financial Services Sector All-Hazards Crisis Response Playbook, which defines how the financial services industry will respond to an event that impacts the sector. Attendees will hear about incident management activities such as the response operational construct, crisis triggers, event escalation, communication flow, incident management team formation and standardized reporting and collaborating. Real-world examples will illustrate how industry comes together in either a physical or cyber incident and how the sector partners with government and other sectors during a crisis through established protocols and relationships.
Learning Points:
1. How the Financial Services sector has developed a model to communicate, collaborate and respond to a crisis that can be applied to any sector or operation.
2. How the Financial Services sector integrates with government and other sectors to provide real-time situational awareness through participation on various watch floors and information sharing frameworks, especially under new guidance such as the National Cyber Incident Response Plan (NCIRP) and how organizations can participate/benefit.
3. Understanding of how the critical infrastructure community works together at the sector level with each other and with government to respond to an event - whether physical or cyber.